Support
Need help with Focusling?
For questions about the timer, your ling, Focusling Pro or privacy, contact the support address below.
Contact
Email: focuslingapp@gmail.com
We usually reply within 3 to 5 business days.
What to include in your message
- Your app version (Settings, at the bottom) and device model.
- A short description of the issue.
- Screenshots if the problem is visual or about a purchase.
Common topics
- Focusling Pro: If you reinstalled the app or changed phones, open the Pro screen and tap Restore purchases. Use the same Apple ID or Google account you bought with. Cancellations and refunds are handled by the App Store or Google Play.
- Late or missing alerts: Make sure notifications are allowed for Focusling. On Android, also allow alarms & reminders and turn off battery optimization for the app.
- App blocking: On iPhone, allow Screen Time access when asked. On Android, allow usage access and "display over other apps" from the app's blocking settings.
- Widgets: After an update, a widget may need to be removed and added again.
- Your data: Focusling has no account, so your sessions live only on this device. Deleting the app deletes them.
Last updated: October 22, 2026