Support

For account, subscription, privacy, or technical questions, contact the support address below.

Contact

Email: flipwordy@gmail.com

Recommended response target: within 3 to 5 business days.

What to include in your message

• Your app version and device model.
• Your sign-in method, if relevant: Google, Apple, or guest.
• A short description of the issue.
• Screenshots if the problem is visual or related to billing or account flow.

Common topics

• Subscription management: You can restore an existing Premium subscription from the Profile screen with Restore purchases. Cancellations and refunds are handled through Google Play or the App Store.
• Notifications: Notification and reminder issues may depend on device-level notification settings.
• Widget issues: Home Screen or Lock Screen widgets may need to be removed and re-added after an app update.
• Account deletion: Can be initiated inside the app from the Profile screen. See the Delete Account page for details.
• Apple Watch: Keep FlipWordy installed on your paired iPhone. Progress and saved words sync automatically when both devices are connected.

Last updated: October 1, 2026